1. What Cookies Are

Cookies are small text files that are stored on the user's device (computer, smartphone, tablet) when visiting a website or using an application. Cookies allow, among other things, the proper functioning of the Platform, the improvement of the browsing experience, the analysis of service usage and, subject to consent, the delivery of personalized content.

In addition to cookies, the Platform may use similar technologies such as pixels, web beacons, SDKs or technical identifiers, which perform comparable functions.

2. Types of Cookies Used

The Guava Platform uses the following categories of cookies:

Strictly Necessary or Technical Cookies

These cookies are essential for the proper functioning of the Platform and to allow users to navigate correctly and use the requested services. These cookies do not require user consent.

Functional Cookies

These cookies allow the Platform to remember user preferences (such as language, session settings or customized configurations) in order to improve the user experience.

Analytical Cookies

These cookies allow the collection of aggregated and anonymous information on the use of the Platform (such as number of visits, pages viewed and browsing time), in order to improve performance and services.

Marketing or Advertising Cookies

These cookies allow, subject to user consent, the analysis of browsing habits and the delivery of personalized content or commercial communications.

3. First-Party and Third-Party Cookies

Cookies may be:

• First-party cookiesInstalled directly by the Controller (PICK & PAY APP, S.L.U.).
• Third-party cookiesInstalled by external entities that provide technological, analytical or advertising services.

The use of third-party cookies is subject to the privacy and cookie policies of the respective providers.

4. Legal Basis for the Use of Cookies

The use of technical cookies is based on the necessity to ensure the proper functioning of the Platform.

The use of non-technical cookies is based on the explicit consent of the user, collected through the consent management tools available on the Platform, in accordance with the GDPR and applicable ePrivacy regulations.

5. Consent Management

Users may:

• Accept or reject non-essential cookies through the banner or the preference management panel.
• Modify or withdraw consent at any time.
• Configure their browser settings to block or delete cookies.

6. Cookie Retention

Cookies may be session-based or persistent. In any case, cookies are stored only for the period strictly necessary to achieve the purposes for which they were installed, unless a longer retention period is required by law.

7. Updates to This Cookie Policy

The Controller reserves the right to amend this Cookie Policy at any time. Any changes will be published on the Platform and will take effect from the date of publication.